Service & Support
Stryker Service
Our Stryker Service Team will ensure your products are running when it matters most. Your medics can focus on what they are trained for: providing emergency care. With Stryker EMS, chances are, the product will perform smoothly every time. But just in case, shouldn’t you get the very best? Keep your Stryker products running smoothly every time with Stryker Service. For more information on Stryker Service and available programs, contact your local sales representative or Service Technician.
Service Offerings
Dependable, high-quality products are only the beginning of the Stryker Commitment to customer satisfaction. World class customer service and technical support programs help keep every product in top condition throughout its life span.
Programs Include:
- Stryker ProCare
- Certified Technician Training
- Stryker Authorized Vehicle Vendors
- Stryker Account Manager
Stryker EMS has developed and provided each Account Manager with a state-of-the-art vehicle, specifically equipped to better meet your needs. Stryker can now provide a mobile showroom for on-site demonstrations and training.
Training
Stryker training programs ultimately help facilitate maintenance and operation of your products. Certified Stryker Technicians will review best practices for preventative maintenance, as well as familiarize your staff with product systems. Tailored to your needs, training can be conducted at your facility or at a Stryker-designated site. Contact the Stryker Technical Support department or your field service representative to schedule a session.
EMSAR
EMSAR is an independent service organization with Stryker’s Preferred Vendor Status. EMSAR is ISO 9001:2008 certified and has been factory trained and authorized to service and repair a variety of Stryker product lines in the United States and Canada. Since 1993 EMSAR has designed service programs with the customer in mind. This helps to insure that their service programs meet the specific needs of the varied customers they serve. EMSAR’s dedication to quality and consistency is a key reason Stryker has authorized EMSAR to perform service on our products.
Visit EMSAR online at http://www.emsar.com or call 800-733-6727 for contact information for the EMSAR Service Center in your area.
